Primary Accountability is to provide business leadership to Smile Theatre and to ensure quality of operations and integrity. The appropriate candidate should have extensive theatre business experience and demonstrate strong operational and organizational abilities.

Jointly accountable with the Artistic Director to:
• Uphold Smile’s vision, values, mandate and operating framework
• Build the strength and capability of Smile
• Effectively build the profile and image of Smile
• Ensure the development and sustainability of Smile
• Appropriate candidates for both roles should have;
• A passion for musical theatre
• An affinity to seniors and their specific needs
• Leadership ability
• Ability to work in a partnership structure

Full Job Description:

Purpose
• Provides business leadership to Smile Theatre
• Upholds Smile Theatre’s vision, values, mandate and operating framework
• Ensures quality of Smile operations and integrity Builds the strength and capability of Smile Theatre
• Effectively builds the profile and image of Smile Theatre by building and sustaining strong relationships with all key stakeholders and professionally representing Smile Theatre at all times
• Ensures the development and sustainability of Smile Theatre through proactive, creative and professional fundraising

Key Performance Measures
For discussion

Key Accountabilities
Vision, Values, Mandate & Strategy Development
Accountable for:
• Participating in the development of the vision, values, mandate and overall strategy for Smile Theatre
• Leading the operational strategy for Smile Theatre
• Communicating the vision, values, mandate and strategic direction of Smile Theatre

Operations
Accountable for:
The effective and efficient operation of all administrative functions of the theatre: • Finance & Accounting
• Information Systems
• Human Resources
• Scheduling & Bookings
• Marketing (Joint with Artistic Director)
• Fundraising (Joint with Artistic Director)
in accordance with standards, policies, and practices set forth by the Board of Directors of Smile Theatre.

Business Planning, Monitoring, Accounting & Reporting
Shares accountability with the Artistic Director for:
• Developing the annual operating budget, capital budget, marketing plan, talent plan
• Achieving all approved budgets and plans
• Implementing corrective strategies when there is a budget/plan variance to ensure the overall achievement of objectives.
Accountable for:
• Monitoring of all budgets and plans and preparing required reports; create and track cash flow, create and maintain overall company budgets, all payroll requirements, accounts payable and receivables
• Working effectively with the Finance Committee of the Board of Directors

Information Systems
Accountable for:
• Ensuring that adequate systems are in place to monitor major processes of the company; financial, payroll, scheduling, fundraising, etc.

Human Resources
Accountable for:
• Ensuring that appropriate contracts are in place for all individuals employed by Smile Theatre Individuals contracted by Smile Theatre are paid in accordance with provincial employment standards and Canadian Actors Equity Association
• Communicating appropriate context, standards and authority levels to all individuals contracted to Smile Theatre
• Establishing effective working relationships with members of Smile Theatre: Soliciting their views, discussing potential changes affecting their work, identifying opportunities for improvement and providing them with opportunities to further develop their skills and knowledge
• Building and sustaining a high performing team who are capable of delivering Smile productions that meet the goals of the Company and satisfy the audience
• Promoting and optimizing teamwork: Clearly articulating the linkages between artistic, technical and administrative roles and setting the context in which they work with one another
• Managing performance of Administrative Coordinator: Setting goals and objectives, assessing skills and knowledge gaps, allocating resources to close gaps, as required
• Assessing performance through feedback and coaching

Marketing
Accountable for:
• Building the Smile Theatre brand in accordance with our vision, values and mandate
• Promoting artistic outreach through touring and co-productions with other theatre companies and/or individual artists
• Developing and producing all promotional and publicity materials
• Representing Smile Theatre in the external marketplace in accordance with the values and views of the Company.
• Acting as a spokesperson on matters related to Smile Theatre in accordance with Smile Theatre policies, practices and standards.

Box Office
Accountable for:
• Booking all performances Accurately and timely reporting on status of box office

Fundraising
Accountable for:
• In conjunction with the Artistic Director and Fundraising Committee of the Board, develop philosophy and goals for fundraising strategy and plans
• Communicate with donors and subscribers throughout the season, building strong elationships and soliciting their continued support and investment in Smile Theatre
• In conjunction with the Artistic Director, identifying opportunities for increased funding through government grants, foundations, corporations and individuals
• Working with the Artistic Director in the preparation of annual operating grant applications to all three levels of government
• Working with the Artistic Director, prepare all grant applications, as required
• Meeting with the various officers of councils and other funding bodies (ie. corporations and foundations) in order to develop, maintain and/or further build strong and lasting relationships

Vendor/Supplier Management
Accountable for:
• Negotiating and entering into agreements and contracts on behalf of Smile Theatre including:
- Actors and stage management
- Insurance coverage
- Canadian Actors’ Equity Association
- Office, storage, rehearsal space
- Service agreements on equipment and systems

General Administration
Accountable for:
• Ensuring that all administrative policies, processes and systems are documented and in good working order

Key Relationships
Reports to:
- Board of Directors, Smile Theatre
Manages:
- Administrative Coordinator
Interfaces and builds relationships with:
• Internal:
- Artistic Director (Shares Joint Accountability)
- Theatre Company
• External:
- Smile Theatre supporters
- Corporate & Foundation Donors
- Canadian Actors’ Equity Association
- Government Agencies
- General Theatre community
- Suppliers/Vendors
- Bankers

Capabilities
General Notes:
- Builder vs Maintainer
- Strategic Thinker
- Leadership Qualities: Communication, Effective Utilization of Resources, Decision-making
- Passion for Theatre and for Seniors
- Strong Business Acumen

Experience:
Foundation/Granting/Fundraising Background

Date: October 2007